Knowledgebase Archive What methods of payment do you accept? How do I know its safe to use my credit card on your website? How fast are your web servers? Are there any account startup fees for hosting? Is there a minimum time commitment or contract for hosting? How quickly are accounts set up? How do you bill for your services? What type of connection does Flux Services have to the Internet? Do you offer a money-back guarantee? Do you offer any kind of stat programs? Do you charge for changes in mx records? Do you host adult oriented websites? How do I transfer my domain hosting to Flux Services? What website design software do you support? Can I check my email from the web if I am away from my computer? What happens if I go over my bandwidth limit? Are there any size limits to my mailbox? What is web hosting and why do I need it? What kind of servers will my web site be hosted on? Does it matter what operating system I run on my home computer? Does Flux Services host foreign domains? How do I purchase a domain name from Flux Services? Will I be able to access my domain name with or without the www? How do I check to make sure my desired domain name is not taken? What are the fees for a new domain name? Can I have multiple domains point to the same website? Can I have multiple websites with one account? Does Flux Services handle domain registration? How long does it take before my new domain name is active? New registrations are generally ready within 24 to 72 hours. How do I transfer my existing domain to Flux Services? Do you automatically request my domain name be transferred? Who must approve the transfer of my domain name? How long does it take to transfer my existing domain name? Does Flux Services have Windows NT webservers? Do you support ASP? Is there a daily transfer or download limit? Are sites backed up? Can I install forums? Are the supported features apps included in hosting plans? Do I get charged if I go over my disk space? Do you support Curl? Do you support XML? Do you support IonCube? Do you support mySQL and PHP? Can I have an account without a domain? Do your servers support Zend Optimizer? Do you give PHPMyAdmin access? UBB: Domain of sender address username@web0x.fluxservices.com does not exist How do I transfer my domain hosting to Flux Services Hosting? How do I upload my web site via FTP? I am getting an error. Can you help troubleshoot it? I uploaded my site but I can not see it. What directory do I upload to? I want to run my own log analysis tool. Where are my logs? Why can I not telnet into my server? What is SSH? Do I have to have a domain name? Error 404 - File Not Found Can I have multiple domains pointed to the same site? Do I have to use an FTP program to upload files? I do not have an SSH Client Do you have tutorials? I tried to ssh to my new account and it said it was disabled. How can I install shopping cart software? How do I setup Dreamweaver for FTP? What is domain propagation? Can you write a script for me? What is this Code 304 appearing in my stats? When I upload an .htaccess file it disappears. Can I setup SSL on my account? What perl modules are installed on the server? I need a module installed but I dont have rights. I can not move out of the / directory. Why not? When should I use ascii and when should I use binary? How do I change my password? How can I tell how much disk space I have available? How can I get more space? How do I customize error messages for my site? Password Protect Directories I updated my site but I still see old pages. Why can users behind proxies not see my site? Why can I not ping my domain? Do you have a firewall? What are all these .htaccess### files? What are these vt directories? Why does it show the Flux Services home page when I go to my site? Why do I have references to robots.txt in my web stat programs? What are these default ftp accounts? Sub-Domain times out What is a virtual Domain? What is a Top-Level-Domain TLD? How can I change the index listing in a directory? When I type in my domain it goes to fluxservices.com. How do I create a helpdesk ticket? Are there any account startup fee? When do you bill? How do I view/change my account information? How can I view invoices for my account? How do I use Control Panel X? When loading the control panel I get an Invalid Syntax Error How do I access the Control Panel? Urchin Crashes Browser How do I change the mx records? What is POP3 Email and why do I need it? What is email forwarding? Can I add email address or add aliases? What are my mail server names? How can I create email aliases? How do I set up Outlook or Outlook Express 5.x? Unable to log into Webmail Why does my form not send email? How can I setup my email for Everyone.net? What is the path to sendmail? What does POP3 stand for? What port does POP3 run on? Does email on the server count towards my allotted space? Why can I not connect to the mail server? What is my master mail account? Are the master mail account and system account password the same? Can I get webmail running on port 80? I am getting an access denied logging into webmail. Do you support IMAP? What port is MySQL on? How do I add a user to a MySQL database? How do I backup a MySQL Database? How can I view/modify data in my MySQL database What version of PHP do you use? Warning: Unknown: open_basedir restriction in effect. What is the path to PHP? Error 500 - Internal Server Error - PHP How do I transfer my domain hosting to Flux Services? I changed the DNS pointers to your servers but still can not see my site What is a domain name pointer? How much do domain name pointers cost? What is domain propagation? How do I install FrontPage Extensions? Where is FrontPage? How do I remove all these extra FrontPage directories? How do I change my password? How do I publish a website with FrontPage? Can you write a script for me? Where should I put CGI scripts? Error 500 - Internal Server Error What is the path for Perl? Where can I get other CGI Scripts? What version of Perl is installed? What url should my users go to, to get their webmail. I dont want them to log into the control panel just to get their email I uploaded my images but I cannot see them in my html pages. Why can I not send mail? I do not see a mailing list option in the control panel. Im used to using cgi formmail. Is that avalable? I am having problems with a script I wrote. I can not get the transfer authorization email. Can it be forwarded to a different email address? Server Error 0x800CCC90, Error Number 0x900CCC92 Outlook: Error Message: 0x800CCC0B Outlook: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail Outlook: Your POP3 Server Has Not Responded or TCP/IP Error Outlook: Error Message: A Connection Failure Has Occurred (Error -23012) Outlook: Error 0x800C013C When You Receive E-mail Messages Outlook: The Message Could Not Be Sent. An Error Has Occurred. Outlook: Error 0x800C013B When You Attempt to Send a Message Outlook: Error Message: The Message Cannot Be Sent... Outlook: Error Message: An Unknown Error Has Occurred Outlook: When Opening Outlook Express Macintosh Edition: An Error Occurred While... Outlook: A Filtering Error Has Occurred -199 Outlook: Cites Error Number 0x80004005 When You Try to Receive E-mail Error Message An Error Has Occurred (-17199) Occurs When Sending Messages 550-not permitted to relay through this server Outlook: The host yourdomain.com could not be found. Socket Error: 11001 Outlook: Unable to logon to the server using Secure Password Authentication. Outlook: The connection to the server has failed. Socket Error: 10061, Error Number: Outlook: The connection to the server has failed. Error: 10061 99% Uptime Guarantee? What happens if you are not up 99%? How can I make search engine friendly urls with my app? How can I report someone that is spamming me? I am having problems with my current registrar transferring the domain to you. Is there a way to log directly into one webmail application? Is billing automatic? What is the proper mysql format? Could not connect to the database Unroutable mail domain How do I submit my site to search engines? Where can I find an HTML editor? The server does not support publishing via http Error 406 unacceptable What is the Path to ImageMagick? How can I change the default document? 403 Forbidden error with Drupal after install. How can I turn off directory indexing? Learn MySQL Enable AllowOverride How do I import into a mysql database? Can I change my username? What is the location of curl? I have a reseller account. What can I use for billing software and automation? Changing Maximum PHP Upload Size Outlook: Error 0x800CCC0D/E How can I redirect http to https? How can I parse .html as .php? Mailing List Throttling Moodle: Notice: Only variable references should be returned by reference Tiki Wiki: Notice: Only variable references should be returned by reference Is it possible to make a cron to backup my database at specific times? Why is the server load status red? What are these .htaccess files that keep popping up? My pages are updating/refreshing slowly. Reseller: Unable to find an ip address in when creating an account. Greatly Reduce SPAM Point Multiple Domains to the Same Website How can I run PHP5? My index page does not load. Why not? Other websites keep framing my site. How can I prevent? osCommerce - This is a potential security risk - please set the right user permissions on this file. PHP Register Globals On phpBB: Switching template to default theme How do I parse html files as shtml? FTP Timeouts Error from park wrapper: Unable to find out which user owns the parked domain